Reviews

Ms. Tia has been excellent since she's been here. She always meets me at the door with a smile. Her hair is always on point and her customer service is amazing! I love her!

Excellent customer service at Hyattsville md location under The management of Ms.Tia , she’s very accommodating and will always attend to your needs, the location is very clean and neat.

The girl is very professional she keep building very clean she answer any question correctly and is very nice and kind her name is T. / but this year 01..06 25 no body clean snow o showel and salted I almost have an acciden

Ms Tia is the best!!! You can tell when she’s not in because the place takes a complete transformation. I seen her today and she mentioned that she went on a cruise and just returned today; even though her day off she was caught getting the property back ship shape. Awesome work ethic young lady.

Q was great thank you so much for being fast and answering all my questions

Customer service is great very informative and friendly

I love CubeSmart. I just don’t like a system that forced me into a kind of subscription? That should be my call!

Q was fast, answered all my questions. Office is nice and clean. Will recommend to friends and family. She Wowed me

I needed large unit to move a two bedroom apartment in and I was really impressed how quickly they provided me with my space I would recommend anyone here at CubeSmart

My experience was so professional with the facility manager, Ms. Tia. She definitely knows the products, services and procedures about this facility. Her energy was high, her smile is electrifying and her ultimate service and knowledge is an A+. She was patient, shared with us about the different size units based on near the doors and within the confines away from the entrances and again the services that are included with the reservations. We were extremely satisfied with how professional and friendly she was treating us. The facility was clean, smelled great and in order. This young woman is an excellent asset to CubeSmart. Give her a raise and make her a facility manager, she earns everyday.

I had a storage unit for a little more than 6 years. I found them to be a fair and reputable company. They provide the service that you request. In clean safe environments.

MS TIA WAS VERY POLITE, EFFCIENT & EXTREMELY PROFESSIONAL. SHE MADE ME VERY WELCOME & SHOWED WAS CONCERNED ABOUT A SMOOTH TRANSITION WITH MY MOVE EVERY STEP OF THE WAY. I WILL GLADLY RECOMMEND HER SERVICES AT 52BD AVE, KENNILWORTH AVE, HYATTSVILLE MD.

it was awesome

Tia is the best manager ever. Makes the experience so much easier when you have a manager on site who actually cares.

The person that I spoke with was polite and knowledgeable. It was a pleasure doing business with her.

The staff at this location is amazing. Always friendly and helpful. This is a totally weird and unexpected thing to say about a storage place, but I will actually miss it because of the people.

I had an amazing experience a few years ago with this location. Because of the interaction I had before I decided to come while moving. I was not disappointed! As usual, great service from the moment I walked in to the time I left. Miss Kassy and Miss Tiara (I hope I got her name right) WERE SIMPLY AWESOME!!! KEEP UP THE GREAT WORK!!!

Yvonne and Tia were very helpful and got the space rented to me very quickly and efficiently. Even though I understand a lot of stress they dealt with me fairly and poli

Tia is wonderful

Tia, the representative was excellent

Tia is A-M-A-Z-I-N-G! From her welcoming smile, to her bubbly personality and professionalism, I'm very happy I went with this location! I had looked at 3 other storage units prior to this one. Tia was very optimistic and answered all of my questions without hesistation! Please keep her and give her a raise!

Excellent service

Every employee at this location has been remarkably friendly. Tia in particular has been very helpful at addressing a few particular concerns of mine in a timely and helpful manner!

Mr. Mark Hammock was very knowledgeable about my concerns in getting a new unit. He also gave me all the information that I needed to assess my unit. I enjoyed his professionalism he is a very good person and D. Thank you.

Ms. Tia is a very nice and very experienced in her job. I would definitely recommend cube smart.

I’m always greeted with a smile when I come inside to pay my rent, it really makes a difference with great customer service from Tia so nice

I had wonderful experience with this young beautiful General Manager..She made sure that I had all my questions answered....I been here for several and by far is the best General Manager T...

Safe and secure will recommend this storage to everyone

Tia and Kym! The staff was always helpful, kind and accommodating, especially regarding my out-of-state move.

I had great service at cubesmart with Johnnye!

Johnnye was Awesome

Johnnye did a great job showing me the app and how to use it to open the gate. Great service

Online service ✅ Biggg space ✅clean ✅excellent price

Managee on side is very kind and profesional and he find the perfect unit for me.

The service was excellent the manager modupe was very helpful and very professional I recommend using this storage facility for anyone.

I had an issue with the self check-in and I reached out via the QR posted in the hallway to chat with a customer service representative. Victor was able to help me troubleshoot and then when it didn't work, he was able to move me to the next unit and I also got a lower rate. I'm so pleased with all the assistance.

From move in to move out every thing was very easy and staff helped with any questions.

Clean facility and great customer service from the young lady in the office, she was patient and helpful.

Professional polite clean facility

Myana was very helpful and attentive to my needs. She walked me to my unit and made sure I got the best price for the type of storage I needed.

Clean facility, professional staff (about out: Ms. Tonya) maintenance is kept up. However, to get to 57th ave is a feat. Awkward turns that can be dangerous, broken streets in the vicinity of an industrial park that needs urgent repair.

Safe

It was a friendly polite experience. All our questions were answered.

Myana & Tanya we're friendly, professional and very helpful. The process was quick and easy, the place was clean and well kept! Thank you.. Mr.Huff

Location of the office and cleanliness of the area in and around my storage unit.

Cleanliness professionalism of the team and location

Prompt Service and follow up.

Very good place to rent a unit Good costumer service 💯

Excellent service

Always kept clean.

The manager India made this trying experience during the COVID-19 quarantine not as bad. This lady goes above and beyond. It was a pleasuring interacting with India. She's definitely an asset to cubesmart.

The staff, I wish I could drop her name is amazing. She made sure my transitioning was smooth, and was available when I had questions throughout. As a hard of hearing man it was tough to communicate with the mask, but she found ways to make sure I understood her. Thank you!

Customer experience! Everyone I called or went to the store it was a great experience!

Staff friendly, competent and accommodating.

Great promotions and look online for deals. Customer service worker was great in finding what you wanted I terms of price and your budget.

So far everything was excellent. India is the best. Great location and prices!! Great customer service!! Thank You.

Clean and good customer service. Tracy was nice and knew how to talk to her clients.

This is a clean facility with a great staff. The lot is easy to navigate in a moving truck.

The employee was excellent however there was only 1 cart that could be found to support the transfer of items.

Employees were very nice when I set up my storage unit, even upgrading me for free!! A little hard to get a hold of via phone/email when I was trying to end my lease

Good facility. Good location for me. Good customer service.

CubeSmart is affordable with good customer service. My first storage and still currently.

Facility was clean, safe and secure. Staff was professional, friendly and helpful.

It's a nice & clean place with a courteous staff who's always willing to help..

They always assisted me when i got behind on my payments.

The staff are friendly courteous and professional also enviroment are well kept

The security, and the attention that the employees provide.

Very professional & accommodating! The staff is friendly, personable & welcoming. My box buying experience was great & they have the most affordable prices in town. Shop here for all your moving needs 😊

I'd just like to say thank you to Ms. Denise. & Jazz for their legendary customer service and being very helpful. I enjoyed my interaction with them and will recommend all my family and friends to visit this location "JUST" because of my experience with them... Thank you again.

Great crew working here. Appreciate how the ladies here make efforts to make renting here pleasant. A Clean well maintained property.

Denise and Tammy has great customer service skills. Customer service is everything and a business to me.

Ms. Denise was awesome !!! She really made the process very simple and was extremely knowledgeable and helpful. Thanks for being patient with me and helping me get a great deal.

The workers are very helpful. Always outside cleaning taking pride in their job. Denise & Jasmine are a great team.

Denise and jazz are the best they made my move in easy and pleasurable thank you .

Nice but my unit is next to somebodies who is using their unit as a repair shop and they have their equipment in the way of entering my unit.

A great storage place. With reasonable rates.

Lovely staff

The process was seamless and the staff was very helpful and friendly. I was walked to my storage unit and was given instruction on how to unlock and lock my unit. The staff was also very diligent in making sure I received my key and information regarding the location.

I'm very much pleased and satisfied, with the professional service, provided by the store manager, Denice. She was very courteous and informative. She explained ALL in detail, what to expect. I am very satisfied with the location of the store. The facility is well clean, and the security looks great. I would recommend the facility to friends and family. THANK YOU! for your service!

Great Customer service I appreciate Denise for always helping me. Site is clean,safe and secure.

Very good and friendly customer service. This is our second time renting--all good!

I appreciate the customer service I received from the employee that was working that day.

Dee was absolutely wonderful. Not only did she help me get the right storage space at a reasonable price, but she also made me feel welcome in my new community, informing me of all the fun amenities available in the Bladensburg/D.C. area. I have never had to rent storage space before, but Dee made it a pleasant and easy experience. The entire facility is clean and neat, and everything operates easily (i.e. entry/exit gates, doors to storage units).

Nice staff and facility.

Nothing but great, positive things to say bout the Cube smart 👫👫👫.

Awesome people, nice location can't beat the pricing also!! Loved it so much I got two units.....yup me and my brother got a lot of junk we don't wanna throw away!!

Tyrone was cool and really helped me with all my questions.

My personal experience with Denise as well as Tyrone has been a excellent one over the phone & in the store as well. They both handle business in such a professional way. The cleanliness and surrounding are kept up as well.

Office was brightly lit and orderly. Service from Denise was prompt and courteous. Unit was clean and ready to go. I was very impressed and would recommend to a friend. Nice job!

Approachable personnel @ d desk. Very clean environment & secured.

Very efficient, very friendly, and very professional.

Facility was clean and good customer service

They are the best here! I worked with Denise Jones and her customer service was excellent. They were the only facility opened during the blizzard. I'll never go anywhere else.

I gave Cube Smart 4 out of 5 because of the customer service and economy. I was not "wowed" because I was given the wrong entry code and wound up losing a day in moving. I had to wait until the next morning to only to be told that the code was correct in the system but not on the card written by the general manager.

They have have excellent customer service. The property is clean and the establishment is very help logistically for business owners/operators. The general manager, Lillian, gave me a list of numerous services that they offer and I plan to use in the near future. Compared to other local storage facilities they met my business needs the best.